THE BUTTON
A call, and a confirmation
The Highway Code says to push the control button to activate the signals. A puffin's demand unit has a push button and a call confirmation indicator that shows your press has registered.
What am I seeing?00A STREET-CORNER GUIDE

The box on the crossing pole does more than it looks.
At UK light-controlled crossings the button calls the green figure. Newer puffin crossings also watch the kerb and the road, and many boxes hide a small cone underneath that spins for people who cannot see or hear the signal.
What am I seeing?01Principles
02THE SHORT ANSWER
Pelican, puffin and toucan crossings
all start with the same press.
THE BUTTON
The Highway Code says to push the control button to activate the signals. A puffin's demand unit has a push button and a call confirmation indicator that shows your press has registered.
What am I seeing?THE CONE
Many boxes have a small ridged cone on the underside. It rotates when the green figure shows, so people who are blind or deafblind know it is time to start crossing.
About the conePUFFINS
Puffin crossings check that someone is still waiting at the kerb and can hold traffic longer while slower walkers are still on the road.
See the numbers03A QUICK SIGNAL CHECK
Pick what you can see or feel at the crossing. The bar shows how clearly it means you may start to cross.
Always check the traffic has stopped before you step out, whatever the signal shows.
04TWO NUMBERS WORTH KNOWING
From the Department for Transport's 2002 leaflet
on installing puffin crossings.
0.5 m/s
Slowest walking speed they respond to
Puffin on-crossing detectors respond to pedestrians on the crossing walking at half a metre per second and upwards, and can extend the all-red clearance period while people are still crossing.
ON-CROSSING DETECTORS · DfT
1.0–1.1 m
Centre of the push button above the pavement
The leaflet says the centre of the push button should be 1.0 to 1.1 metres above the footway, with the near-side signal mounted just above it so children and wheelchair users can see it easily.
BUTTON HEIGHT · DfT
Source: Department for Transport, Traffic Advisory Leaflet 1/02, The Installation of Puffin Pedestrian Crossings (January 2002).
05FOUR THINGS TO KNOW
These come straight from the Highway Code and the Department for Transport's crossing guidance.
At a puffin crossing, walking away after pressing can cancel your call, because the kerbside detector checks someone is still there.
Puffin signals sit above the control box on your side of the road, and there is no flashing green figure.
If the two halves are not in line, they are two separate crossings: press the button again on the island.
If you cannot see or hear the signal, check the underside of the box for a cone that spins when the green figure shows.

06THE SPINNING CONE

Bleeping signals help blind people, but are of little help to someone who also has hearing loss, and nidirect says that for safety they are only fitted at crossings away from all others or where all traffic stops at once. A tactile cone on the underside of the box rotates when the green figure appears.
Sight Scotland says that since 2002 new controlled crossings have been required to have the tactile cone, whether or not they also bleep. Its advice: if the cone is already spinning when you find it, wait and press again.
07Questions
At a pelican crossing the figures are across the road and there is a flashing green figure phase. At a puffin crossing the figures are above the control box on your side of the road and there is no flashing green phase.
At a puffin crossing, the controller checks a kerbside detector after you press. If nobody is detected in the waiting area for longer than a set time, the call is cancelled and the green figure will not appear.
For the safety of pedestrians, nidirect says audible signals are only provided at crossings away from all others, or at junctions where traffic in all directions is stopped at the same time.
Yes, at toucan crossings. They are push-button operated, pedestrians and cyclists see the green signal together, and cyclists are allowed to ride across.
At a pelican crossing, drivers must give way to anyone still on the crossing while the amber light flashes. Puffin and toucan crossings have no flashing amber phase.
08Sources
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